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Optus customer loses $10,000, digital identity in phone porting, SIM-swap scam: Andrew Ryder's rainy-day bank account was drained in just one day ...
abc.net.au/news/2024-04-10/optus-customer-victim-phone-porting-sim-swap-scam/103676088
Optus customer loses $10,000, digital identity in phone porting ...
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Singtel rules out selling Australian unit Optus: Singapore Telecommunications (Singtel) , Southeast Asia's largest telecom operator, reiterated on Wednesday that ...
reuters.com/business/media-telecom/singtel-confirms-no-intention-divest-australian-telco-optus-2024-04-03/
Singtel rules out selling Australian unit Optus
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Australian register of stolen data blocks more than 300,000 attempts of identity fraud
abc.net.au/news/2024-04-10/australians-data-protected-from-thousands-of-fraud-attempts/103687922
Australian register of stolen data blocks more than 300,000 attempts of ...
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Telstra lifts lid on ‘unacceptable’ triple-zero outage: CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to ...
smh.com.au/technology/telstra-lifts-lid-on-unacceptable-triple-zero-outage-20240327-p5ffmr.html
Telstra lifts lid on ‘unacceptable’ triple-zero outage
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Optus’ network boss quits four months after outage: The departure comes after an outage that affected 10 million customers, and while the company is still ...
smh.com.au/technology/optus-network-boss-quits-four-months-after-outage-20240308-p5faxh.html
Optus’ network boss quits four months after outage
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Optus fined $1.5 million by ACMA for breaches to public safety, customers 'at risk'
abc.net.au/news/2024-03-06/optus-fined-for-public-safety-breaches/103552146
Optus fined $1.5 million by ACMA for breaches to public safety ...
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New regulations ‘will open the floodgates’ on SMS scams: Telstra, TPG and Optus are on a rare unity ticket fighting against proposed changes they say will lead ...
theage.com.au/technology/new-regulations-will-open-the-floodgates-on-sms-scams-20240301-p5f907.html
New regulations ‘will open the floodgates’ on SMS scams
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Telstra posts $1 billion profit, but enterprise unit falls flat: Boss Vicki Brady has lauded the telco’s mobile growth but says some parts of the business are ...
theage.com.au/business/companies/telstra-posts-1-billion-profit-but-enterprise-unit-falls-flat-20240214-p5f4xo.html
Telstra posts $1 billion profit, but enterprise unit falls flat
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Opposition grills department over lack of warnings about failing triple-0 calls from Optus
abc.net.au/news/2024-02-13/opposition-grills-department-triple-0-calls-optus-during-outage/103460686
Opposition grills department over lack of warnings about failing triple-0 ...
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Telcos’ customer complaints spike after Optus outage: Ombudsman Cynthia Gebert says the company’s offers of free data was cold comfort for many Optus customers ...
theage.com.au/technology/telcos-customer-complaints-spike-after-optus-outage-20240207-p5f2zo.html
Telcos’ customer complaints spike after Optus outage
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Back in action this week 🏡⚪️ Watch us live in Australia this Sunday only on Optus Sport 📺 #SpursAU
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20x Flybuys points per dollar with Ultimate Gift Cards - Point Hacks: We explore the latest Flybuys promotions to help boost your Flybuys balance and reach your ...
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20x Flybuys points per dollar with Ultimate Gift Cards - Point Hacks
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Singtel says not considering divesting from Australia's Optus: Singtel (STEL.SI) said on Tuesday it was not looking to divest from its Optus unit ...
reuters.com/technology/singtel-says-not-considering-divesting-australias-optus-2024-01-30/
Singtel says not considering divesting from Australia's Optus
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Optus triple-zero failure during mass outage 10 times worse than reported: In a development the communications minister calls “deeply disturbing” ...
theage.com.au/technology/optus-triple-zero-failure-ten-times-worse-than-reported-20240123-p5ezj5.html
Optus triple-zero failure during mass outage 10 times worse than reported
Quick Glance: Optus: 10-Fold Triple-Zero Failure
  • More than 10 times the number of triple-zero calls failed during Optus’ mass outage than previously reported.

  • Optus failed to conduct welfare checks on over 2000 customers unable to connect to emergency services.

  • Internal review revealed 2468 customers made triple-zero calls during the outage that were unable to go through, with no welfare checks undertaken.

  • Optus interim CEO apologized to customers unable to access triple-zero services during the outage.
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Documents obtained exclusively by the ABC reveal a discrepancy in communications int eh government and Optus during last year’s major outage ... Show more
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There was no shortage of corporate news or scandals in 2023. From the PwC tax leak and Optus outage, to everything Qantas ... Show more
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Banks, telcos to be quizzed at Senate hearing into Optus outage: Whoever is appointed Optus’ next CEO will need years to rebuild the telco’s reputation ...
theage.com.au/business/companies/banks-telcos-to-be-quizzed-at-senate-hearing-into-optus-outage-20231215-p5erq7.html
Banks, telcos to be quizzed at Senate hearing into Optus outage
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Australia's 3G network shutdown begins this Friday with Vodafone. Here's what you need to know
abc.net.au/news/2023-12-14/australia-3g-network-shut-down-vodafone/103230684
Australia's 3G network shutdown begins this Friday with Vodafone ...
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Matildas, Barbenheimer top Australians’ Google searches for 2023: From Coronation quiche to the Optus outage, Google’s data gives a look at what we’re searching ...
smh.com.au/technology/matildas-barbenheimer-top-australians-google-searches-for-2023-20231212-p5eqrl.html
Matildas, Barbenheimer top Australians’ Google searches for 2023
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CEO of Singtel-owned Optus resigns following Australia-wide outage: Ex-StarHub CEO Peter Kaliaropoulos has been appointed chief operating officer – a newly ...
straitstimes.com/business/singtel-owned-optus-ceo-resigns-following-australia-wide-outage
CEO of Singtel-owned Optus resigns following Australia-wide outage
Quick Glance: Optus CEO Resigns After Nationwide Outage
  • Optus CEO Ms Kelly Bayer Rosmarin resigns following nationwide outage.

  • Mr Michael Venter, Chief Financial Officer, will concurrently take on the role of interim CEO as the company embarks on a global search for a new head.

  • Singtel group CEO emphasizes the importance of customer trust and the need to regain trust and confidence.

  • Bayer Rosmarin resigns after being criticized for slow response and lack of communication during the outage.
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Less than ‘match fit’ Optus pays a heavy price for failure: The end of Kelly Bayer Rosmarin’s tenure as chief executive at Australia’s second-largest ...
theage.com.au/business/companies/less-than-match-fit-optus-pays-a-heavy-price-for-failure-20231124-p5emiu.html
Less than ‘match fit’ Optus pays a heavy price for failure
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Her murder shocked the nation, and today it was time to say goodbye to Lilie James. 500 mourners attended the funeral service at her old school ... Show more   nine.social/rlB   #9News
Quick Glance: Optus: No Plan for Total Outage
  • Australia's second-largest telco, Optus, had no crisis plan for a network-wide outage that left nearly half the country without phone or internet for 12 hours.

  • The outage, triggered by a standard software upgrade at Singtel, resulted in 228 calls to the Australian emergency hotline Triple-0 failing to connect.

  • Optus had to physically reboot all 90 routers and another 50 core network devices, leading to an outage duration from 4am to 4pm.

  • Optus CEO Kelly Bayer Rosmarin admitted the company took six hours to dispel public concerns it was under a cyber attack.
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Quick Glance: Major Optus Outage Affects Millions of Customers
  • Optus customers experienced at least seven hours of inability to make or receive calls or use the internet on Wednesday due to a major outage affecting hospitals, public transport, and businesses across Australia.

  • The outage also affects other telcos using the Optus network such as Amaysim, Vaya, Aussie Broadband, Moose Mobile, Coles Mobile, Spintel, Southern Phone, Gomo, and Dodo Mobile, first reported by users around 4am.

  • Optus boss Kelly Bayer Rosmarin apologized for the outage, impacting millions of the telecommunications provider’s 10.2 million customers.

  • NetBlocks, a watchdog organization monitoring cybersecurity and Internet governance, reported metrics showing Optus mobile services went down across much of Australia around 4am AEDT.
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Optus confirms it has paid cash as compensation to customers affected by nationwide outage
abc.net.au/news/2023-11-28/optus-outage-senate-inquiry-cash-compensation-payments/103159728
Optus confirms it has paid cash as compensation to customers affected by ...
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The lessons Australia’s CEOs are failing to learn: What remains surprising is how often companies and chief executives fail to learn lessons from past crises ...
smh.com.au/business/consumer-affairs/the-lessons-australia-s-ceos-are-failing-to-learn-20231124-p5emhn.html
The lessons Australia’s CEOs are failing to learn
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Alan Joyce and Kelly Bayer Rosmarin have joined a long line of CEOs who failed to win the blame game
abc.net.au/news/2023-11-28/ceos-on-trial-the-lessons-from-optus-qantas-fallout/103154344
Alan Joyce and Kelly Bayer Rosmarin have joined a long line of CEOs who ...
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Australia's anti-corruption commissioner has taken aim at what he describes as a national "blame culture", as he questioned what benefit the ... Show more   bit.ly/3SLLpKH
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Identity of ‘third-party’ that brought down Optus network revealed: An executive from the company that contributed to the Optus outage left a Canadian telco less ...
theage.com.au/technology/identity-of-third-party-who-brought-down-optus-network-revealed-20231114-p5ejy1.html
Identity of ‘third-party’ that brought down Optus network revealed
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While millions were counting the cost of the Optus outage, the company’s smirking CEO fronted the media. What she did next cost her badly. Full story: bit.ly/47xV4bU
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Besieged Optus CEO Kelly Bayer Rosmarin has faced questions over the telco's disastrous outage. With her future in doubt ... Show more   #9News
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Optus apologises after worker’s chat revealed: An Optus customer has been left shocked after receiving an extremely blunt response when reaching out for help to ...
news.com.au/technology/online/internet/optus-workers-blunt-message-to-customer-leaves-aussies-shocked/news-story/297ca02fc458cb52cd0e8029726c8e40
Optus apologises after worker’s chat revealed
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Australia: Ten million without internet after total outage: In Australia, a total outage at the mobile phone provider Optus has paralyzed the telephone and ...
sueddeutsche.de/panorama/australien-netzausfall-internet-optus-1.6300027
Australia: Ten million without internet after total outage
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Optus chief executive Kelly Bayer Rosmarin is defending her leadership publicly this morning after two high-profile disasters within 13 months ... Show more
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Sarah Hanson-Young says Kelly Bayer Rosmarin has shown leadership as she resigned as the CEO of Optus but called for strengthened rules and regulations ... Show more
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Mark Gregory from RMIT says Australian technology companies have a tendency to employ people with legal or accounting backgrounds to CEO roles ... Show more
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Optus is again at the centre of a massive customer service breach, this time violating the privacy of a young healthcare worker ... Show more   #9News
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Optus CEO Kelly Bayer Rosmarin was unwilling to give a definitive on what if any compensation would be given to those impacted by the outage ... Show more
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How to avoid virtual shutout and stay connected during a web outage: You can’t make the EFTPOS machine work at your local cafe, but you can keep yourself from ...
smh.com.au/technology/how-to-avoid-virtual-shut-out-and-stay-connected-during-a-web-outage-20231109-p5eio1.html
How to avoid virtual shutout and stay connected during a web outage
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Aussies turn on banks after Optus chaos: Cash-loving Aussies are using Wednesday’s nationwide Optus outage as “proof” that becoming a completely cashless society ...
news.com.au/finance/money/give-us-back-our-atms-cashloving-aussies-rage-in-wake-of-optus-outage/news-story/6c231773dc1b4ae12062819c28e1b243
Aussies turn on banks after Optus chaos
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Australia news LIVE: Worst offenders face return to custody under terror-style laws; Optus searches for new CEO
smh.com.au/national/australia-news-live-worst-offenders-face-return-to-custody-under-terror-style-laws-optus-searches-for-new-ceo-20231121-p5eli6.html
Australia news LIVE: Worst offenders face return to custody under ...
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Ms Bayer Rosmarin was the focus of intense criticism after a nationwide outage on November 8 stranded 10 million Optus customers. The ABC's Business Editor ... Show more
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Rate hikes punish mortgage holders, not big spenders: Resistant inflation numbers show that the Reserve Bank’s loan rate hikes punish the wrong spenders
smh.com.au/national/nsw/rate-hikes-punish-mortgage-holders-not-big-spenders-20231108-p5eidl.html
Rate hikes punish mortgage holders, not big spenders
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Telcos required to report on cybersecurity measures in bid to prevent repeat of 2022 Optus hack
abc.net.au/news/2023-11-13/cyber-law-changes-after-optus-dp-world-hack/103096906
Telcos required to report on cybersecurity measures in bid to prevent ...
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Optus is tonight in damage control after a day-long network outage caused mass disruption across the country. For one Sydney woman ... Show more   #9News
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Asia regional address registry APNIC calls for global response to ISP failures: Geoff Huston is calling for the creation of a hypothetical routing police ...
techspot.com/news/100952-asia-regional-address-registry-apnic-calls-calls-global.html
Asia regional address registry APNIC calls for global response to ISP ...
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Australia news LIVE: Government launches review into Optus outage; High Court rules indefinite detention is unlawful
theage.com.au/national/australia-news-live-government-launches-review-into-optus-outage-high-court-rules-indefinite-detention-is-unlawful-20231109-p5eimz.html
Australia news LIVE: Government launches review into Optus outage; High ...
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There’s a way you can get cash back instead. 👀 Full story: bit.ly/46bMJtf
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Law and Corporate Governance specialist Helen Bird reviews the Senate Inquiry into Optus, saying CEO Kelly Bayer Rosmarin didn't restore the reputation of the ... Show more
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Behavioural economist Evan Lucas joined Weekend Breakfast to discuss the fallout from the Optus outage and the Government's review, and cancellation ... Show more
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Update as cause: Optus provides first explanation for massive internet outage: Last week, customers of Australia's second-largest mobile provider were offline ...
heise.de/news/Update-als-Ursache-Optus-liefert-erste-Erklaerung-fuer-massiven-Internetausfall-9438243.html
Update as cause: Optus provides first explanation for massive internet ...
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Optus users have been unable to make calls or use the internet on Wednesday morning due to a major nationwide outage. Read more at the link in bio ... Show more
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What CIOs can learn from the Optus disaster: The total IT failure at the Australian telecommunications provider Optus shows how important reliability and ...
cio.de/a/was-cios-aus-dem-optus-desaster-lernen-koennen,3725003
What CIOs can learn from the Optus disaster
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Telco giants, financial crimes police partner to end scam calls: Telecommunication giants, banks and government agencies are banding together to put a stop to ...
9news.com.au/national/telco-giants-financial-crimes-police-partner-to-end-scam-calls/41096bc1-722f-42c5-8f44-a0e74e32c603
Telco giants, financial crimes police partner to end scam calls
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Telcos ready for showdown over landlines in the regions: Debate is erupting over the future of rural telecommunications, with the government and telcos labelling ...
theage.com.au/technology/telcos-ready-for-showdown-over-landlines-in-the-regions-20231030-p5eg30.html
Telcos ready for showdown over landlines in the regions
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Optus' safety systems, not routine upgrade, caused outage: SingTel: Singapore Telecommunications (SingTel) (STEL.SI), the parent of Australian telecoms provider ...
reuters.com/technology/optus-parent-singtel-denies-software-upgrade-root-cause-outage-2023-11-16/
Optus' safety systems, not routine upgrade, caused outage: SingTel
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Matildas waltz over to Optus Stadium: Australians will get another chance to see the Matildas in action with the WA premier expected to make an announcement ...
smh.com.au/sport/soccer/matildas-waltz-over-to-optus-stadium-20230918-p5e5kw.html
Matildas waltz over to Optus Stadium
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$100k purchase ruins man’s life for 5 years: When Sydney man Faisal* bought himself a new car, he never imagined it would turn his world upside down for the next ...
news.com.au/finance/money/costs/sydney-mans-identity-theft-nightmare-continues-five-years-after-initial-crime/news-story/7f67b1b7afa96c80133643127b7dbb86
$100k purchase ruins man’s life for 5 years
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Watchdog takes aim at company directors over cybersecurity: The corporate regulator will target the directors of Australia’s largest companies if they fail to do ...
smh.com.au/business/companies/watchdog-takes-aim-at-company-directors-over-cybersecurity-20230918-p5e5h9.html
Watchdog takes aim at company directors over cybersecurity
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Matildas ‘rewrite history books’ as semi-final smashes TV ratings records: The Matildas’ match against England has become the most watched television program – ...
theguardian.com/football/2023/aug/17/matildas-re-write-history-books-as-semi-final-smashes-tv-ratings-records
Matildas ‘rewrite history books’ as semi-final smashes TV ratings records
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Fan fury as Women’s World Cup largely disappears behind subscription: Monday night’s do-or-die clash between Australia and Canada is also a last gasp for the few ...
theage.com.au/culture/tv-and-radio/fan-fury-as-women-s-world-cup-largely-disappears-behind-subscription-20230728-p5dry7.html
Fan fury as Women’s World Cup largely disappears behind subscription
Quick Glance: USA advances to Women's World Cup knockout round with 0-0 tie against Portugal
  • The United States Women's National Team advanced to the knockout round of the Women's World Cup with a tense 0-0 tie against Portugal.

  • In ten previous meetings, the U.S. had never lost to Portugal, outscoring them 39-0.

  • Portugal continued to press forward and came close to winning the game in extra time with a shot that hit the post.

  • The Americans will have to play their next game without star midfielder Rose Lavelle, who received her second yellow card of the group stage in the first half.
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Fans ‘forced to subscribe’ to Optus Sport as World Cup free-to-air schedule revealed
smh.com.au/culture/tv-and-radio/very-disappointing-backlash-after-world-cup-free-to-air-schedule-revealed-20230804-p5dtzw.html
Fans ‘forced to subscribe’ to Optus Sport as World Cup free-to-air ...
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Should Australia’s free-to-air TV have rights to the entire Women’s World Cup?: Sporting bodies are advising caution over changing the broadcast agreements in ...
theguardian.com/football/2023/aug/04/womens-world-cup-free-to-air-where-to-watch-7-optus-sport
Should Australia’s free-to-air TV have rights to the entire Women’s World ...
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Australians increasingly concerned about online privacy after high-profile cybersecurity breaches
theguardian.com/australia-news/2023/aug/08/australia-cybersecurity-laws-hacks-optus-medibank-privacy-data-breach
Australians increasingly concerned about online privacy after high-profile ...
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Closing the gap: Vodafone’s desperate deal to catch Telstra and Optus: No matter how you interpret the $6.3 billion deal with Vocus, TPG - which owns the number ...
smh.com.au/business/companies/closing-the-gap-vodafone-s-desperate-deal-to-catch-telstra-and-optus-20230802-p5dtbf.html
Closing the gap: Vodafone’s desperate deal to catch Telstra and Optus
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Gustavsson dodges Kerr questions one day before Matildas’ crunch clash: The Matildas coach played cat and mouse on the fitness of his captain in a contractually ...
smh.com.au/sport/soccer/gustavsson-dodges-kerr-questions-one-day-before-matildas-crunch-clash-20230730-p5dsdp.html
Gustavsson dodges Kerr questions one day before Matildas’ crunch clash
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‘Utter joke’: Fury at World Cup streaming fail: Aussies have expressed outrage at Seven Network’s agreement to buy the rights to less than one quarter of ...
news.com.au/sport/football/world-cup/anger-as-only-15-fifa-womens-world-cup-matches-available-for-free-streaming/news-story/f2edba9197662cc0429ecf2feabd7a81
‘Utter joke’: Fury at World Cup streaming fail
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Record World Cup interest to offer Optus its moment of redemption: Optus is hoping The FIFA Women’s World Cup will provide it a platform to rejuvenate its ...
theage.com.au/business/companies/record-world-cup-interest-to-offer-optus-its-moment-of-redemption-20230716-p5dokd.html
Record World Cup interest to offer Optus its moment of redemption
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‘All man view’: Soccer rant sparks backlash: Optus Sport has hit back at claims its coverage of the Women’s World Cup isn’t gender balanced ...
news.com.au/sport/football/world-cup/were-proud-optus-sport-retaliates-against-backlash-its-wwc-broadcast-team-isnt-genderbalanced/news-story/2243b1ca1928f0eb1dd1cd517194c639
‘All man view’: Soccer rant sparks backlash