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Watch 9News Latest Stories - Season 2025 - 'Lack of care': Optus review uncovers widespread issues | 9Now
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Optus slapped with 21 recommendations following Triple Zero outage linked to two deaths
abc.net.au/news/2025-12-18/optus-releases-triple-zero-report-david-taylor-analysis/106158108
Review into Optus Triple Zero failures released: Optus has released a long-awaited review into September's network outage which left hundreds of people unable to ...
abc.net.au/news/2025-12-18/optus-releases-triple-zero-report/106157268
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Singtel-owned Optus outage review flags urgent protocol gaps: A technical failure at Optus on Sep 18 resulted in a disruption to emergency call services ...
channelnewsasia.com/world/australia-optus-singtel-outage-september-review-urgent-protocol-gaps-5624761

‘Inexcusable’: Optus staff face sack after review into Triple Zero outage: The telco’s chairman calls the findings of an independent review into the incident “a ...
theage.com.au/technology/inexcusable-optus-staff-face-sack-after-review-into-triple-zero-outage-20251218-p5nonf.html
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Triple Zero should be taken out of private hands, Senate inquiry recommends: A long-running Senate inquiry into the Triple Zero emergency call crisis has made 11 ...
abc.net.au/news/2026-09-21/triple-zero-senate-inquiry-recommendations/107162636

Victoria Police conduct dozens of welfare checks after Optus outage: Victoria's health minister has described the latest outage, which left dozens of ...
abc.net.au/news/2026-09-12/optus-outage-emergency-services/107146350

Telstra outage caused by failure to address well-known network issues: Telstra failed to prioritise fixing known vulnerabilities in its systems despite being ...
abc.net.au/news/2026-09-02/telstra-outage-review-findings-known-network-issues-not-priority/107106588

Singtel confirms Optus stake-sale talks as regulatory pressure mounts: Optus has faced heightened scrutiny since two outages involving Australia’s emergency call ...
straitstimes.com/business/singtel-confirms-talks-with-multiple-parties-over-potential-optus-stake-sale
Optus to cut 200 jobs after horror year: Australia’s second-largest telco is attempting to reset following a catastrophic year, but is cutting jobs when it has ...
smh.com.au/technology/optus-to-cut-200-jobs-after-horror-year-20260224-p5o556.html
Optus and other telcos 'not meeting needs' of people with complaints over network issues: ombudsman
abc.net.au/news/2025-11-27/optus-customers-complaints-network-ombudsman/106017302
Think the government runs Triple Zero? Wrong. No wonder it’s failing: Failure, incompetence, even negligence typically occurs in a context that makes it likely ...
theage.com.au/healthcare/think-the-government-runs-triple-zero-wrong-no-wonder-it-s-failing-20251106-p5n878.html
Latest Optus outage sparks call for probe into 'triple-0 ecosystem': Optus says welfare checks have confirmed no adverse outcomes for more than a dozen customers ...
abc.net.au/news/2025-11-06/hunter-optus-outage-response/105977114
Calls for system overhaul after more people say they were unable to call triple-0
abc.net.au/news/2025-10-30/triple-0-failure-optus-network-robbery-emergency/105938218
A quarter of Optus customers consider leaving telco after fatal Triple Zero outage
smh.com.au/politics/federal/a-quarter-of-optus-customers-consider-leaving-telco-after-fatal-triple-zero-outage-20251015-p5n2uk.html
Optus sent outage alerts to wrong email address during Triple Zero crisis: The Department of Communications has said that two emails sent on the day of the ...
theage.com.au/politics/federal/optus-sent-outage-alerts-to-wrong-email-address-during-triple-zero-crisis-20251008-p5n0w9.html
‘Being new is no excuse’: Ley savages Wells over Triple Zero crisis: The communications minister introduced legislation 18 months after it was recommended ...
smh.com.au/technology/being-new-is-no-excuse-ley-savages-wells-over-triple-zero-crisis-20251007-p5n0px.html
Triple Zero was built for 1960s phones. Can it handle 2025?: Triple Zero calls have surged 44 per cent in a decade. Carrier networks are failing ...
theage.com.au/technology/triple-zero-was-built-for-1960s-phones-can-it-handle-2025-20251001-p5mz7x.html
OpinionOptus’s triple zero debacle is further proof of the failure of the neoliberal experiment
theguardian.com/commentisfree/2025/sep/26/optus-triple-zero-debacle-further-proof-failure-neoliberal-experiment-privatisation-infrastructure

Optus: Anger in Australia after telecom outage linked to deaths: The outage left hundreds of people unable to contact emergency services and has been linked to ...
bbc.com/news/articles/c98ddzrgjnyo

Bid to fast-track overdue Triple Zero watchdog laws after deaths: The government will act on a series of recommendations 16 months after it first agreed to a ...
smh.com.au/politics/federal/bid-to-fast-track-overdue-triple-zero-watchdog-laws-after-deaths-20250922-p5mwxx.html
The government’s promised triple zero ‘custodian’ not yet staffed more than a year after previous Optus outage
theguardian.com/business/2025/sep/22/optus-outage-government-promised-triple-zero-custodian-not-yet-staffed-more-than-a-year-after-previous

What we know about the Optus outage which disrupted triple-zero calls, linked to three deaths
abc.net.au/news/2025-09-20/what-we-know-about-optus-network-outage/105796618
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