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'The Optus brand is now in a fragile, high-risk state': A timeline of two years of hell
9news.com.au/national/optus-outage-updates-two-years-of-hell-snowballs-to-multimilliondollar-hit-on-fragile-brand/72fd69ae-ef6f-4859-9ed3-7981411ff328
Communications Minister Anika Wells finds herself in the eye of Optus political storm
abc.net.au/news/2025-10-01/anika-wells-optus-triple-0-calls-coalition/105836652
Clock is ticking for Optus boss as triple-0 disaster escalates: Analysts say the Optus CEO should "leave quietly" now or risk a more public exit once the reviews ...
abc.net.au/news/2025-09-30/optus-triple-zero-disaster-means-clock-ticking-for-ceo-rue/105832282

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Government instructs Optus to bring in 'external party' to review systems: Communications Minister Anika Wells has instructed Optus to bring in an "independent ...
abc.net.au/news/2025-09-30/optus-anika-wells-meet-about-triple-0-outrages/105833276

Optus hit with fresh Triple Zero outage: Optus has confirmed that it has suffered another Triple Zero outage, with NSW customers affected on Sunday.
theage.com.au/technology/optus-hit-with-triple-zero-outage-in-nsw-20250929-p5myk7.html

Optus’s triple-zero outage could boost Telstra’s customers – and allow it to charge even more
theguardian.com/australia-news/2025/oct/01/optuss-triple-zero-outage-could-boost-telstras-customers-and-allow-it-to-charge-even-more

Australian PM says Optus ‘let down the nation’ as Singtel blames outage on human error
straitstimes.com/asia/australianz/australian-pm-says-optus-let-down-the-nation-as-singtel-blames-outage-on-human-error
Optus’ scolding puts the blowtorch on all the telcos: The federal government’s grilling of Optus high command seems all bark and little bite ...
smh.com.au/business/companies/optus-scolding-puts-the-blowtorch-on-all-the-telcos-20250930-p5myz3.html
Optus board expresses 'confidence' in CEO Stephen Rue to lead repair job: After it was initially unclear whether Optus and its Singaporean parent company ...
abc.net.au/news/2025-09-30/optus-anika-wells-meet-about-triple-0-outages/105833276
CNA Explains: Why the troubles plaguing Australian telco Optus matter to Singtel: Optus is wholly owned by the Singapore telco and accounted for half its total ...
channelnewsasia.com/singapore/optus-singtel-telco-outage-interruption-emergency-call-deaths-5375901
Singtel says Optus CEO needs time to fix issues after emergency call outages: SYDNEY: Optus' CEO will need more time to turn around the embattled telecom carrier ...
channelnewsasia.com/business/singtel-ceo-optus-outage-emergency-calls-5376821
Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco and Singtel in wake of triple-zero outages
theguardian.com/business/2025/sep/30/optus-triple-zero-outages-anika-wells-meeting-singtel-lot-of-work-to-do

Optus investigates outage that led to failed triple-0 calls in NSW: Embattled telco Optus has apologised for a network outage that led to nine failed triple-0 ...
rnz.co.nz/news/world/574451/optus-investigates-outage-that-led-to-failed-triple-0-calls-in-nsw
Anika Wells to meet Singtel’s boss as Optus experiences second triple-zero outage in less than two weeks
theguardian.com/business/2025/sep/29/optus-triple-zero-outage-experiences-second-anika-wells-to-meet-singtel-boss

Double-decker disaster spells trouble for Optus top brass: The chorus baying for Rue’s departure is getting louder, but he can’t be the only casualty of the ...
smh.com.au/business/companies/double-decker-disaster-spells-trouble-for-optus-top-brass-20250929-p5myni.html
Double-decker disaster spells trouble for Optus top brass: The chorus baying for Rue’s departure is getting louder, but he can’t be the only casualty of the ...
theage.com.au/business/companies/double-decker-disaster-spells-trouble-for-optus-top-brass-20250929-p5myni.html
Singtel awards employee big bonus a week after Optus debacle as fresh outage reported
abc.net.au/news/2025-09-29/singtel-awards-employee-bonus-after-optus-debacle/105824886
Optus suffers another outage that disrupted emergency calls ahead of Singtel visit
straitstimes.com/business/companies-markets/optus-suffers-another-outage-that-disrupted-emergency-calls-ahead-of-singtel-visit
Optus investigates outage that led to failed triple-0 calls in Dapto: Embattled telco Optus has apologised for a network outage that led to nine failed triple-0 ...
abc.net.au/news/2025-09-29/optus-investigates-another-triple-0-outage-in-nsw/105829054
Treasurer says Aussies shouldn't lose faith in triple-zero network after Optus' fresh outage
9news.com.au/national/optus-outage-dapto-nsw-triple-zero-calls-affected/a5503bf6-3386-4350-8274-90052c2ca5da
Optus suffers fresh triple-zero outage in NSW as police check welfare of callers: Telco says nine triple-zero calls failed during outage in Dapto region and ...
theguardian.com/australia-news/2025/sep/29/optus-suffers-fresh-triple-zero-outage-in-nsw-as-police-check-welfare-of-callers

Optus hit with Triple Zero outage in NSW: Optus has confirmed that it has suffered another Triple Zero outage, with NSW customers affected on Sunday.
smh.com.au/technology/optus-hit-with-triple-zero-outage-in-nsw-20250929-p5myk7.html
Optus’ shock triple-0 emails revealed: The boss of Optus will fly into Australia next week after emails between the telco and the Department of Communications ...
news.com.au/finance/business/other-industries/expect-more-anika-wells-flags-more-penalty-pain-for-optus-after-100m-fine/news-story/75e9c1fbb764172a05891c98e6a59d4d
Emails reveal how Optus downplayed Triple Zero disaster: It began with what should have been a routine upgrade but the result was catastrophic. Within hours ...
smh.com.au/technology/the-emails-that-reveal-how-optus-downplayed-the-triple-zero-disaster-20250924-p5mxjk.html
Singtel summoned by Australia as penalty from fatal Optus outage looms: The latest crisis has raised speculation that Optus and Singtel have failed to invest ...
straitstimes.com/business/companies-markets/singtel-summoned-by-australia-as-penalty-from-fatal-optus-outage-looms
Australian telco giant fined $66M over 'appalling' conduct: A woman uses her mobile phone as she walks past in front of an Optus shop in Sydney ...
business.inquirer.net/548976/australian-telco-giant-fined-66m-over-appalling-conduct

Australian telco giant slapped with US$66mil fine over 'appalling' conduct: Embattled Australian telco giant Optus was hit with a US$66mil (RM277 ...
thestar.com.my/tech/tech-news/2025/09/24/australian-telco-giant-slapped-with-us66mil-fine-over-039appalling039-conduct
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Optus outage in South Australia sparks police warning of triple-0 outage: Optus have denied claims by police that an outage may have stopped people from calling ...
news.com.au/technology/optus-outage-in-south-australia-sparks-police-warning-of-000-outage/news-story/1bc4de78aed36b67fa86cf177606a2b6
Industry experts say TPG Telecom should have done more to address Triple Zero issue
abc.net.au/news/2025-11-19/tpg-telecom-contact-customers-triple-zero-death/106022250
Latest Optus outage sparks call for probe into 'triple-0 ecosystem': Optus says welfare checks have confirmed no adverse outcomes for more than a dozen customers ...
abc.net.au/news/2025-11-06/hunter-optus-outage-response/105977114
Federal politics live: Optus boss rejects that telco misled minister on day of triple-0 outage
abc.net.au/news/2025-11-03/federal-politics-live-blog-nov-3/105958106

Calls for system overhaul after more people say they were unable to call triple-0
abc.net.au/news/2025-10-30/triple-0-failure-optus-network-robbery-emergency/105938218
OpinionCommentary: Why is Singtel still holding on to troubled Aussie telco Optus?: Singtel unit Optus is under growing scrutiny after two back-to-back disruptions to ...
channelnewsasia.com/commentary/singtel-optus-network-outage-emergency-hotline-000-australia-death-5397076

Triple Zero was built for 1960s phones. Can it handle 2025?: Triple Zero calls have surged 44 per cent in a decade. Carrier networks are failing ...
theage.com.au/technology/triple-zero-was-built-for-1960s-phones-can-it-handle-2025-20251001-p5mz7x.html
How is Australia's triple-0 emergency call network supposed to work?: The Optus outage prompted serious discussions about the reliability of Australia's ...
abc.net.au/news/2025-10-01/australia-emergency-phone-number-triple-0-outage/105829320
Federal politics live: Acting PM Richard Marles says Gaza plan 'represents hope': Acting Prime Minister Richard Marleswelcomes the news Israel has agreed to a ...
abc.net.au/news/2025-09-30/federal-politics-live-blog-september-30/105830872
Optus: Anger in Australia after telecom outage linked to deaths: The outage left hundreds of people unable to contact emergency services and has been linked to ...
bbc.com/news/articles/c98ddzrgjnyo

Federal politics live: Optus triple-0 failure 'completely unacceptable': PM: Prime Minister Anthony Albanese says he would be "surprised" if Optus chief ...
abc.net.au/news/2025-09-22/federal-politics-live-blog-september-22/105794960
Months before triple zero failure, Optus claimed that giving live updates on outages would impose ‘huge burden’
theguardian.com/business/2025/sep/24/optus-outage-triple-zero-failure-claimed-giving-live-updates-on-outages-would-impose-huge-burden-months-before

Bid to fast-track overdue Triple Zero watchdog laws after deaths: The government will act on a series of recommendations 16 months after it first agreed to a ...
smh.com.au/politics/federal/bid-to-fast-track-overdue-triple-zero-watchdog-laws-after-deaths-20250922-p5mwxx.html
Optus customer details failed triple-0 call after mother was trapped by mobility scooter
abc.net.au/news/2025-09-22/sa-optus-victim-speaks-out/105800730

Fourth death possibly linked to triple-0 outage: Authorities are investigating if a fourth death is related to a deadly triple-0 outage that prevented some ...
news.com.au/breaking-news/optus-fails-again-senator-calls-for-tougher-penalties-after-deadly-optus-outage/news-story/fc7c9b27035eb8c8f3ac2ffb9e854c8e
Baby among deaths linked to Optus triple-zero outage: The telco has admitted up to 600 households in South Australia, Western Australia and the Northern ...
1news.co.nz/2025/09/20/baby-among-deaths-linked-to-optus-triple-zero-outage/

What we know about the Optus outage which disrupted triple-zero calls, linked to three deaths
abc.net.au/news/2025-09-20/what-we-know-about-optus-network-outage/105796618
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