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What Customers Really Value—and Why Leaders Keep Getting It Wrong
Harvard Business Review
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Nov 11
What Customers Really Value—and Why Leaders Keep Getting It Wrong:
Vikas Mittal, professor of marketing at Rice University, explains the benefits of a ...
hbr.org/podcast/2026/11/what-customers-really-value-and-why-leaders-keep-getting-it-wrong
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systematic study of the world through testable explanations, empirical evidence, and independent verification
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national economy of the United States
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staple food grain of Oryza and Zizania species, for the plant see Q161426
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Harvard Business Review
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Oct 07
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Do You Know What Your Customers Value?:
Not according to the data. Here’s how to fix that.
hbr.org/2026/11/do-you-know-what-your-customers-value
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