Tired of waiting on hold? Telstra thinks this might fix that problem:
The telco wants everything from customer service to internal structure reimagined by AI.
smh.com.au/technology/tired-of-waiting-on-hold-telstra-thinks-this-might-fix-that-problem-20250513-p5lyr9.html
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field that develops and studies software enabling machines to exhibit intelligent behavior
making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, or tools and techniques so created
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