Three network down - what UK customers should do as company issues statement:

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Is 3 Mobile down? Customers unable to make or receive calls: There are also reported issues with ID Mobile and Smarty networks, which are owned by Three Mobile ...

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Is 3 Mobile down? Customers unable to make or receive calls: There are also reported issues with ID Mobile and Smarty networks, which are owned by Three Mobile ...

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Three mobile network down in a major outage across phone providers: The network has a massive 99% coverage, but users are unable to access it this morning

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Is 3 Mobile down? Customers unable to make or receive calls: There are also reported issues with ID Mobile and Smarty networks, which are owned by Three Mobile ...

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Oct 13 25

Internet down for millions of people after broadband outage hits multiple providers

Key FactsMassive Vodafone Network Outage Hits Thousands

Oct 13, 2025 · Reading time: ~45 sec.
Summary created with AI assistance · Source: thesun.co.uk

On October 13, Vodafone experienced widespread disruptions affecting broadband and mobile networks including 4G and 5G.

Customers faced loss of internet access, app unavailability, and inability to contact Vodafone’s customer support.

The outage impacted multiple large cities such as London, Birmingham, Cardiff, Glasgow, and Manchester.

Vodafone is actively working to fix the issues while informing users about compensation options for prolonged service interruptions.

We are aware of a major issue on our network currently affecting broadband, 4G and 5G services. We appreciate our customers' patience while we work to resolve this as soon as possible.
— A spokeswoman for the company said this in relation to the current outage affecting services.

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Vodafone completes mega-merger to form UK’s largest mobile phone network: The companies first announced the landmark deal in June 2023

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Summary created with AI assistance · Source: theguardian.com

The proposed merger between Vodafone and Three could lead to higher mobile bills for millions of customers, according to the UK competition watchdog, the CMA.

The CMA expressed concerns that the merger would significantly reduce competition in the mobile market and demanded assurances from both companies for approval.

Vodafone and Three disputed the CMA's findings, arguing that the merger would enhance the market and investment while denying any potential for price increases.

The CMA plans to make a final decision by December 7 and reserves the right to block the merger if proposed remedies are inadequate.

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