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Key FactsStudy: Just 24% of SMEs Use AI Agents
Sep 24, 2026 · Reading time: ~45 sec.
Summary created with AI assistance · Source: lebensmittelpraxis.de
  • A YouGov survey of 438 decision-makers in German e-commerce and procurement found 24% using agentic AI.

  • Among companies with at least ten employees, the share was around 45%, according to the study.

  • Respondents cited insufficient trust at 32% and unclear economic benefits at 31% as the main barriers.

  • Around 30% of companies with at least ten employees plan investments within twelve months, compared with 13% overall.
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