Opinion Autogate glitch exposes system weaknesses:

thestar.com.my/news/nation/2026/05/19/722151-travellers-use-penang-airports-new-autogate-system-since-end-of-december-last-year

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Malaysia says autogates ‘100%’ restored after 2-day glitch, no indication of sabotage

channelnewsasia.com/asia/malaysia-autogate-breakdown-johor-bahru-ciq-klia-foreign-travellers-5248111

Key FactsMalaysia reports autogates fully restored after two-day disruption

Jul 20, 2025 · Reading time: ~45 sec.
Summary created with AI assistance · Source: channelnewsasia.com

The disruption began on July 18; on July 20, AKPS chief Mohd Shuhaily Mohd Zain said the system was fully restored.

Shuhaily attributed the problem to connectivity issues between MyIMMS and its linked international security system, causing delays and queues.

He said there was no indication of sabotage so far, while investigations into the disruption’s cause remain ongoing.

More than 200 autogates nationwide were affected, while Malaysian passport holders could continue using them without problems.

Such weaknesses not only inconvenience the public but may also tarnish the image of the state and nation, especially as this is one of the busiest entry points in the region.
— Johor’s Chief Minister Onn Hafiz Ghazi, in a Facebook post

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Malaysia’s ‘worst-ever’ autogate breakdown strands thousands of Singaporean travellers

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