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AI could kill off most call centres, says Tata Consultancy Services head: Chatbots will soon take over much of the work of human agents, forecasts chief of ...
ft.com/content/149681f0-ea71-42b0-b85b-86073354fb73
AI could kill off most call centres, says Tata Consultancy Services head
Quick Glance: AI Revolutionizing Call Centers: TCS Insights
  • The head of Tata Consultancy Services predicts chatbots will reduce the need for human call center agents significantly, revolutionizing the industry.

  • TCS's generative AI projects have doubled in value to $900 million by March, highlighting the increasing demand for tech talent and the need for workforce training.

  • Reports suggest that overall IT services growth is affected by global uncertainties like inflation, war, and elections, leading to a decline in spending and slower revenue growth for companies like TCS and Infosys.

  • Infosys anticipates a modest 1-3% sales growth in the upcoming financial year due to customers delaying discretionary spending on new tech projects amidst the current economic climate.
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India's IndiGo places first-ever widebody order for 30 Airbus A350 jets: IndiGo, India's top airline by market share, placed an order with Airbus for 30 A350-900 ...
reuters.com/business/aerospace-defense/indias-indigo-places-order-30-airbus-widebody-aircraft-2024-04-25/
India's IndiGo places first-ever widebody order for 30 Airbus A350 jets
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Gravitas: India successfully test fires ballistic missile in Andaman : The Indian Air Force has successfully tested the Crystal Maze 2 air-launched ballistic ...
wionews.com/videos/gravitas-india-successfully-test-fires-ballistic-missile-in-andaman-715022
Gravitas: India successfully test fires ballistic missile in Andaman
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Don’t add masala to bad reputation: Don’t add masala to bad reputation
deccanherald.com/opinion/editorial/don-t-add-masala-to-bad-reputation-2995380
Don’t add masala to bad reputation
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Joya Chatterji’s ‘Shadows at Noon’ wins best history book at the 2023 Los Angeles Times Book Awards
scroll.in/article/1067050/joya-chatterjis-shadows-at-noon-wins-best-history-book-at-the-2023-los-angeles-times-book-awards
Joya Chatterji’s ‘Shadows at Noon’ wins best history book at the 2023 Los ...
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India aims new Crystal Maze missile at Pakistan’s nukes: India has just tested an Israeli air-launched ballistic missile (ALBM), reflecting a move away from ...
asiatimes.com/2024/04/india-aims-new-crystal-maze-missile-at-pakistans-nukes/
India aims new Crystal Maze missile at Pakistan’s nukes
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Gravitas | Tibet's Panchen Lama: What have the Chinese done? : Tibet's Panchen Lama has been missing for 29 years. China has not said anything about ...
wionews.com/videos/gravitas-tibets-panchen-lama-what-have-the-chinese-done-715006
Gravitas | Tibet's Panchen Lama: What have the Chinese done?
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At least 20 injured in India: Hotel burns down after gas explosion - several deaths
n-tv.de/mediathek/videos/panorama/Hotel-brennt-nach-Gasexplosion-nieder-mehrere-Tote-article24901773.html
At least 20 injured in India: Hotel burns down after gas explosion - ...
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Ambani's JioCinema cuts subscription prices as India's streaming war heats up: JioCinema, the streaming platform run by India's Reliance Industries ...
reuters.com/business/media-telecom/ambanis-jiocinema-cuts-subscription-prices-indias-streaming-war-heats-up-2024-04-24/
Ambani's JioCinema cuts subscription prices as India's streaming war heats ...
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1994 Jewish centre bombing: Iran rejects Argentina's request to arrest minister Ahmad Vahidi
wionews.com/world/1994-jewish-centre-bombing-iran-rejects-argentinas-request-to-arrest-minister-ahmad-vahidi-714791
1994 Jewish centre bombing: Iran rejects Argentina's request to ...
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Kotak Mahindra Bank, consumer stocks drag Indian shares lower: India's benchmark indexes fell on Thursday as financials weighed, dragged down by Kotak Mahindra ...
reuters.com/world/india/indian-shares-set-open-lower-kotak-mahindra-bank-focus-2024-04-25/
Kotak Mahindra Bank, consumer stocks drag Indian shares lower
Quick Glance: RBI restricts Kotak Bank from online customer onboarding, issuing new credit cards
  • The RBI directed Kotak Mahindra Bank to halt onboarding new customers through online and mobile banking channels and suspend issuing new credit cards immediately.

  • Significant deficiencies and non-compliances in the bank's IT risk management and information security governance for 2022 and 2023 were highlighted by the RBI.

  • The bank was found to be materially deficient in operational resilience and was instructed to enhance its IT systems to protect customers and the financial ecosystem.

  • Historically, the RBI has enforced similar measures on other banks to ensure regulatory compliance, such as suspending customer onboarding and new credit card issuance.
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TikTok May Be Banned in the US. Here’s What Happened When India Did It.: In India, the app was banned nearly four years ago. Most users and content creators ...
thediplomat.com/2024/04/tiktok-may-be-banned-in-the-us-heres-what-happened-when-india-did-it/
TikTok May Be Banned in the US. Here’s What Happened When India Did It.
Quick Glance: TikTok Ban Threat: ByteDance Prefers Closure Over Sale, Insiders Say
  • ByteDance, the owner of TikTok, would prefer to shut down its loss-making app rather than sell it if all legal options to fight legislation to ban the platform from app stores in the US are exhausted, said four sources.

  • TikTok accounts for a small share of ByteDance’s total revenues and daily active users, so the parent would rather have the app shut down in the US in a worst-case scenario than sell it to a potential American buyer, they said.

  • ByteDance would not agree to sell one of its most valuable assets – its “secret source” – to rivals, said the four sources, referring to the TikTok algorithm.

  • After facing challenges regarding bans, the short-form video app has encountered partial and attempted prohibitions in the US and other nations.
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Fire burns a restaurant and hotel in eastern India, killing 6 and injuring 20: A major fire that engulfed a restaurant and hotel in eastern India killed at least ...
abcnews.go.com/International/wireStory/fire-burns-restaurant-hotel-eastern-india-killing-6-109615393
Fire burns a restaurant and hotel in eastern India, killing 6 and injuring ...
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Clawed forest creature found lurking near temple in India. It’s a ‘holy’ new species
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Clawed forest creature found lurking near temple in India ...
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Dalai Lama emphasises on Indian link to Tibetan Buddhism : The Dalai Lama, the spiritual leader of Tibetan Buddhism, reaffirmed his deep-rooted connection to ...
wionews.com/india-story/dalai-lama-emphasizes-on-indian-link-to-tibetan-buddhism-714595
Dalai Lama emphasises on Indian link to Tibetan Buddhism
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Badminton, Thomas and Uber Cup 2024: Two years on, Indian men’s team hope to defend crown jewel
scroll.in/field/1067046/badminton-thomas-and-uber-cup-2024-two-years-on-indian-mens-team-hope-to-defend-crown-jewel
Badminton, Thomas and Uber Cup 2024: Two years on, Indian men’s team hope ...
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Telangana Intermediate Results: Nearly 70% students clear 2nd year exam: Pass percentage dips in Inter 1st year
deccanchronicle.com/nation/telangana-intermediate-results-declared-check-here-890898
Telangana Intermediate Results: Nearly 70% students clear 2nd year exam
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Horlicks, Boost no more ‘healthy’ drinks: Hindustan Unilever rebrands beverages after directive on Cadbury Bournvita | Mint
livemint.com/science/health/horlicks-boost-no-more-healthy-drinks-hindustan-unilever-rebrands-beverages-after-directive-on-cadbury-bournvita-11714041793168.html
Horlicks, Boost no more ‘healthy’ drinks: Hindustan Unilever rebrands ...
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"Need Little Bit More Of That In US": JP Morgan CEO Praises PM Modi: Jamie Dimon praised the economic reforms implemented by the Narendra Modi ...
ndtv.com/india-news/jamie-dimon-narendra-modi-took-400-million-people-out-of-poverty-jp-morgan-ceo-praises-pm-modi-5512320
"Need Little Bit More Of That In US": JP Morgan CEO Praises PM ...
Quick Glance: JPMorgan CEO Dimon Praises US Economy
  • Jamie Dimon, Chairman and Chief Executive Officer of JPMorgan Chase & Co., speaks to the Economic Club of New York.

  • Dimon expressed confidence in a robust U.S. economy with strong employment and healthy consumer finances.

  • However, he warned about the potential economic effects of rising national debt, inflation, and geopolitical conflicts.

  • Dimon also discussed the need for a more harmonious relationship between lenders and regulators, as well as praised U.S. leadership and economic power.
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Bank holiday tomorrow: Can you visit local branch on April 26, 2024? These cities will have Lok Sabha polls in Phase 2 | Mint
livemint.com/news/india/bank-holiday-tomorrow-can-you-visit-local-branch-on-april-26-2024-these-cities-will-have-lok-sabha-polls-phase-2-11714032058776.html
Bank holiday tomorrow: Can you visit local branch on April 26 ...
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Morning brief: Israel to go ahead with Rafah offensive; pro-Palestine stir spreads across US colleges, & more
wionews.com/world/morning-brief-israel-to-go-ahead-with-rafah-offensive-pro-palestine-stir-spreads-across-us-colleges-more-714727
Morning brief: Israel to go ahead with Rafah offensive; pro-Palestine stir ...
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JEE Main 2024 Result: Topper list out, Dakshesh scores AIR 2 after doing ‘self-studies’ daily | Mint
livemint.com/education/news/jee-main-2024-result-out-dakshesh-scores-air-2-after-doing-self-studies-daily-11714010379429.html
JEE Main 2024 Result: Topper list out, Dakshesh scores AIR 2 after doing ...
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Sun Estates Developers plans to invest Rs 1000 cr in hospitality projects in Goa: With an estimated timeline of 36 to 40 months for completion, these projects ...
financialexpress.com/money/sun-estates-developers-plans-to-invest-rs-1000-cr-in-hospitality-projects-in-goa-3468258/
Sun Estates Developers plans to invest Rs 1000 cr in hospitality projects ...
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The centralised governance model is at odds with a fragmented world: Many global firms with their centralised decision-making are unable to compete in this ...
financialexpress.com/opinion/the-centralised-governance-model-is-at-odds-with-a-fragmented-world/3466352/
The centralised governance model is at odds with a fragmented world
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India inspect spice makers MDH, Everest over alleged contamination: India inspects facilities of spice makers MDH and Everest, regulator says
deccanherald.com/india/india-inspect-spice-makers-mdh-everest-over-alleged-contamination-2992950
India inspect spice makers MDH, Everest over alleged contamination
Quick Glance: FSSAI Testing Spice Samples After Hong Kong, Singapore Product Recalls
  • Following the discovery of ethylene oxide in products from Everest and MDH in Hong Kong and Singapore, the Food Safety and Standards Authority of India has initiated the collection of samples of powdered spices from all brands across the country to assess their quality.

  • An unidentified official mentioned that India's food safety regulator has commenced sampling spices from all brands, including MDH and Everest, to ensure compliance with quality standards.

  • The official also highlighted that India's Food Safety and Standards Authority, operating under the Ministry of Health and Family Welfare, does not monitor the quality of spices exported from the country.

  • According to Maharashtra Food Assistant Commissioner Ulhas Ingwale, the authority received reports of pesticide residue in specific flavors of MDH and Everest, prompting considerations for sampling and pesticide testing.
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Mayank Yadav, Riyan Parag In, No Hardik Pandya, Rishabh Pant In T20 World Cup Squad By 6-Time IPL Winner | Cricket News
sports.ndtv.com/t20-world-cup-2024/mayank-yadav-riyan-parag-in-no-hardik-pandya-in-t20-world-cup-squad-of-6-time-ipl-winner-5512907
Mayank Yadav, Riyan Parag In, No Hardik Pandya, Rishabh Pant In T20 World ...
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‘Dil Dosti Dilemma’ review: A feelgood entertainer about young love and old ties: The Prime Video series is an adaptation of Andaleeb Wajid’s YA novel ‘Asmara’s ...
scroll.in/reel/1066841/dil-dosti-dilemma-review-a-feelgood-entertainer-about-young-love-and-old-ties
‘Dil Dosti Dilemma’ review: A feelgood entertainer about young love and ...
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Israel war: 200 days of perpetual attacks reduce Gaza to wastelands : Israeli strikes has intensified across Gaza with some really heavy shelling in weeks ...
wionews.com/videos/israel-war-200-days-of-perpetual-attacks-reduce-gaza-to-wastelands-714375
Israel war: 200 days of perpetual attacks reduce Gaza to wastelands
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India dismisses US human rights report as 'deeply biased': New Delhi said on Thursday it does not attach any value to a US State Department report critical of ...
thedailystar.net/news/asia/india/news/india-dismisses-us-human-rights-report-deeply-biased-3595341
India dismisses US human rights report as 'deeply biased'
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Xavi Hernandez to continue as Barcelona manager, La Liga club confirms : Barcelona boss Xavi Hernandez on Wednesday reversed his decision to step down at the end ...
wionews.com/sports/xavi-hernandez-to-continue-as-barcelona-manager-la-liga-club-confirms-714703
Xavi Hernandez to continue as Barcelona manager, La Liga club confirms
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National Clean Air Programme: All you need to know: The Hindu gives an overview of the National Clean Air Programme which tackles air pollution
thehindu.com/sci-tech/energy-and-environment/national-clean-air-programme-air-quality-all-you-need-to-know/article68103402.ece
National Clean Air Programme: All you need to know
Quick Glance: 130 million Americans face unhealthy air quality challenges
  • Wildfire smoke from Canada caused dangerously unhealthy air quality in the U.S. in 2023.

  • Over one-third of Americans, about 130 million people, breathe in unhealthy air annually.

  • Air quality has improved in the East but worsened in the Western U.S., highlighting disparities.

  • Unequal air quality exposure, challenges, and progress in air cleaning efforts are discussed.